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Improving access to urgent care in Wisbech

Local residents now have improved access to urgent care with the launch of the Wisbech Local Urgent Care Service (LUCS) pilot.

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The new service provides GP expertise to support the practitioners in the Minor Injury Unit (MIU) at North Cambs Hospital, with the aim of treating more patients in Wisbech, and reducing the need for patients to travel to the QEH or other Emergency departments for urgent care.

Practitioners will still assess and treat patients with an urgent condition, but they will be able to call on rapid GP support if required. No appointment is needed and opening hours remain the same (Monday – Friday: 8.30-6pm).

Dr Sira, GP at North Brink Practice said “Wisbech MIU has always been a highly valued service for local residents and The North Brink Practice is pleased to be able to support the excellent nurse practitioners in their role to help to provide better, high quality, joined up urgent care for our patients.”

“Having access to a GP enables the MIU team to treat a wider range of conditions and prevent patients being referred to an alternative service such as ED or back to their GP for treatment. This will not only help improve patient experience but to ease pressure on urgent care services elsewhere too.

"Stephen Russell, CPFT Lead Nurse at the MIU said: “We are very excited to have the opportunity to provide a more seamless service to our patients. Collaborating with primary care will enable us to increase the scope of conditions we are able to manage in the MIU with the support of GP access for those with urgent but not life threatening health concerns. Over time we hope to develop the service further and provide help and support to patients with a wider range of presenting complaints.”

GP support will be provided to the practitioner via the telephone, or if required patients will be referred to an ‘on call’ GP at North Brink Practice for further consultation and treatment.

Wisbech is the second of the three pilots to launch within East Cambridgeshire and Fenland. Helping to improve access to urgent care, each LUCS pilot is locality specific, recognising the different opportunities and challenges in each area. Ely LUCS began in May 2017, whilst further development continues around the Doddington LUCS service which is expected to launch later this year.

23/01/2019