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Non-emergency Patient Transport services

Non-emergency Patient Transport services (NEPTS) are typically the non-urgent and planned transportation of patients with a medical need. This service takes them from their home to (and from) premises providing NHS healthcare, and between NHS healthcare providers.

NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including: treatment, outpatient appointments, or diagnostic services.

However NEPTS do not provide transport to GP appointments, dental appointments, A&E attendances, or journeys to walk-in centres or minor injuries units.

The current provider of NEPTS in Cambridgeshire and Peterborough is the East of Angland Ambulance NHS Trust.